Shipping policy
Shipping Policy
Thank you for shopping with us. We aim to process and deliver your orders as quickly and safely as possible.
Order Processing
Orders are typically processed within 1–7 business days after payment confirmation.
Orders placed on weekends or public holidays will be processed on the next business day.
During high-volume periods, product launches, promotions, or holidays, processing times may take slightly longer.
Shipping Destinations
We ship to various countries worldwide. Available shipping methods, delivery times, and shipping fees may vary depending on the destination.
If shipping is unavailable to your location during checkout, please contact us for assistance.
Shipping Costs
Shipping costs are calculated at checkout based on factors including:
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Delivery destination
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Package weight and dimensions
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Selected shipping method
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Carrier rates
Any applicable shipping charges will be displayed before you complete your purchase.
Estimated Delivery Times
Estimated delivery times depend on the destination and selected shipping method.
Please note that delivery estimates do not include order processing time and may be affected by customs procedures, carrier delays, weather conditions, public holidays, or other circumstances outside our control.
Customs, Duties and Taxes
International orders may be subject to import duties, customs fees, VAT, or other local taxes imposed by the destination country.
Unless otherwise stated at checkout, these charges are the responsibility of the customer and are not included in the product or shipping price.
We recommend checking your local customs regulations before placing an order.
Tracking Information
Once your order has been shipped, tracking information will be provided by email whenever tracking is available.
Please allow some time for the carrier's tracking system to update after shipment confirmation.
Incorrect Shipping Information
Customers are responsible for providing accurate and complete shipping information.
If an incorrect or incomplete address is provided, please contact us as soon as possible. Once an order has been shipped, we may not be able to modify the delivery address.
Additional shipping costs resulting from an incorrect address, failed delivery, or returned shipment may be charged to the customer.
Delayed or Lost Shipments
Once an order has been handed over to the shipping carrier, delivery times may be affected by circumstances outside our direct control.
If your shipment is significantly delayed or appears to be lost, please contact us and we will assist you in communicating with the carrier and reviewing the shipment status.
Damaged Packages
If your order arrives damaged, please contact us promptly and provide:
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Your order number
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Photos of the shipping package
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Photos of the damaged product
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A brief description of the issue
Please retain all original packaging until the claim has been reviewed.
Returned or Undeliverable Shipments
If a shipment is returned to us because of an incorrect address, failed delivery attempts, refusal of delivery, unpaid customs charges, or similar circumstances, additional shipping fees may apply before the order can be shipped again.
Contact
If you have any questions regarding shipping or your order, please contact us:
Email: info@3bfab.com
Phone: +90 (850) 885-0194
Our team will be happy to assist you.